Stolen Apple ID and password

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Level 1

4 points

Stolen Apple ID and password

My wife phone was stolen, the phone was hacked and the thief got access to her Apple ID and password, the thief was able to change, both ID and password, along with all reference to my wive’s information.

My kids phones that were liked to my wive’s Apple account were deleted. And the thief got access to all information in there phone and in the cloud.

I was approached by the hacker though messaged from my wive’s facebook account to my personal FB account, requesting USD 1500 for gaining control of my wife’s apple account back again.

How can a I gain control to my Apple account if something like this happens? How?

what are preventive measures to have if something like this happens?

iPhone 13

Posted on Feb 13, 2023 8:47 AM

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Answer 1

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Limnos

Level 10

413,293 points

Feb 13, 2023 9:07 AM in response to CarloViacava

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

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Stolen Apple ID and password

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