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My account has been disabled in the App Store and iTunes it says to contact iTunes support

My account has been disabled in the app and iTunes it said to contact iTunes support.

iPhone 13 Pro, iOS 16

Posted on Feb 13, 2023 10:51 AM

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Question marked as Best reply

Posted on Feb 13, 2023 10:57 AM

Hello,


Indeed, that is what you need to do.


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Best reply

Feb 13, 2023 10:57 AM in response to beki272

Hello,


Indeed, that is what you need to do.


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


My account has been disabled in the App Store and iTunes it says to contact iTunes support

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