Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Frozen watch face/screen view on AppleWatch.

My Apple Watch is frozen on page that provides a way to choose an option for how apps are viewed-grid or list. I cannot get it off. When I get emails or text messages they pop up for a few seconds but then the watch face goes back to the page I described earlier and I cannot clear it.

Apple Watch SE

Posted on Feb 13, 2023 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 7:51 AM

Have you tried a forced restart of your watch? To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears. See this:

Restart your Apple Watch - Apple Support


If that doesn't help, then the next step is to unpair the watch from the phone and reset:

Unpair and erase your Apple Watch - Apple Support


If that doesn't work, it's back to Apple:

Apple Watch Service & Repair - Apple Support


Hopefully it won't get to that...




2 replies
Sort By: 
Question marked as Top-ranking reply

Feb 14, 2023 7:51 AM in response to CharlesRIII

Have you tried a forced restart of your watch? To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears. See this:

Restart your Apple Watch - Apple Support


If that doesn't help, then the next step is to unpair the watch from the phone and reset:

Unpair and erase your Apple Watch - Apple Support


If that doesn't work, it's back to Apple:

Apple Watch Service & Repair - Apple Support


Hopefully it won't get to that...




Reply

Frozen watch face/screen view on AppleWatch.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.