App requests not sending

When I send an app request to my parent the app request doesn’t send or show up, what do I do to fix that? I looked up solutions on the internet, like restarting my iPad, but they didn’t work.

iPad, iPadOS 16

Posted on Feb 13, 2023 4:34 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2023 8:41 AM

Hi AwesomeZAM,


Thanks for contacting Apple Support Communities!


It sounds like "Ask to Buy" isn't working in Family Sharing, is that right?


Are they able to see the notification in the Notification Center on their device?


Also, check out the troubleshooting steps outlined here if Ask to Buy isn't working: If Ask to Buy isn't working - Apple Support

"If your Ask to Buy requests are missing

If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device."


If you need additional assistance, we'd suggest that you contact Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support 


Take care!


1 reply
Question marked as Top-ranking reply

Feb 15, 2023 8:41 AM in response to AwesomeZAM

Hi AwesomeZAM,


Thanks for contacting Apple Support Communities!


It sounds like "Ask to Buy" isn't working in Family Sharing, is that right?


Are they able to see the notification in the Notification Center on their device?


Also, check out the troubleshooting steps outlined here if Ask to Buy isn't working: If Ask to Buy isn't working - Apple Support

"If your Ask to Buy requests are missing

If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device."


If you need additional assistance, we'd suggest that you contact Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support 


Take care!


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App requests not sending

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