App requests not sending
When I send an app request to my parent the app request doesn’t send or show up, what do I do to fix that? I looked up solutions on the internet, like restarting my iPad, but they didn’t work.
iPad, iPadOS 16
When I send an app request to my parent the app request doesn’t send or show up, what do I do to fix that? I looked up solutions on the internet, like restarting my iPad, but they didn’t work.
iPad, iPadOS 16
Hi AwesomeZAM,
Thanks for contacting Apple Support Communities!
It sounds like "Ask to Buy" isn't working in Family Sharing, is that right?
Are they able to see the notification in the Notification Center on their device?
Also, check out the troubleshooting steps outlined here if Ask to Buy isn't working: If Ask to Buy isn't working - Apple Support
"If your Ask to Buy requests are missing
If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device."
If you need additional assistance, we'd suggest that you contact Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support
Take care!
Hi AwesomeZAM,
Thanks for contacting Apple Support Communities!
It sounds like "Ask to Buy" isn't working in Family Sharing, is that right?
Are they able to see the notification in the Notification Center on their device?
Also, check out the troubleshooting steps outlined here if Ask to Buy isn't working: If Ask to Buy isn't working - Apple Support
"If your Ask to Buy requests are missing
If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device."
If you need additional assistance, we'd suggest that you contact Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support
Take care!
App requests not sending