My MacBook air keyboard is not responding when turn on. Power connected.

My MacBook air keyboard is not responding when turn on. Power connected.

Posted on Feb 13, 2023 5:07 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 13, 2023 10:42 PM

Hi,

What happen if you connect external wired or wireless keyboard to your MacBook Air?

If it works, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple


1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Feb 13, 2023 10:42 PM in response to ityang9625

Hi,

What happen if you connect external wired or wireless keyboard to your MacBook Air?

If it works, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook air keyboard is not responding when turn on. Power connected.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.