Face not turning off in iphone 14 pro max

Hello all.

i have a weird issue. There is a green dot in my iPhone and it seemsa like face time is on. I tried to open face time and closed from background. But looks like not closing properly. It’s a brand new iphone 14 pro max. I don’t want to restart everyday. Please what kind of bug is this

iPhone 14 Pro Max, iOS 16

Posted on Feb 13, 2023 6:10 PM

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Question marked as Top-ranking reply

Posted on Feb 15, 2023 9:09 AM

Hey there shafiet,


This occurs after you use FaceTime, correct? If so, make sure you’re ending the FaceTime call instead of switching to another app or just swiping up. This would not end the call. You can end the call by tapping the red circle with the x inside of it. That should stop the call for you. You can read more on this here: 


Use FaceTime with your iPhone or iPad


Take care.

1 reply
Question marked as Top-ranking reply

Feb 15, 2023 9:09 AM in response to shafiet

Hey there shafiet,


This occurs after you use FaceTime, correct? If so, make sure you’re ending the FaceTime call instead of switching to another app or just swiping up. This would not end the call. You can end the call by tapping the red circle with the x inside of it. That should stop the call for you. You can read more on this here: 


Use FaceTime with your iPhone or iPad


Take care.

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Face not turning off in iphone 14 pro max

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