FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue. I get this error message on FaceTime when I try to use it.

FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue. I get this error message on FaceTime when I try to use it. 2020 MacBook Air A2337 M1, Monterey 12.6.3. Privacy and Security / camera has no apps listed that have requested access to the camera.

This happen once before after upgrading to Ventura but I was able to go to Privacy and Security / camera then open FaceTime while camera was open and it worked. But today it stopped I can't get that to work now. So erased the computer restored to factory spec and the camera still doesn't work. Any Suggestions

MacBook Air Apple Silicon

Posted on Feb 13, 2023 9:06 PM

Reply
1 reply

Feb 15, 2023 10:29 AM in response to joriep1

Hello joriep1,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with FaceTime on your Mac. If you haven't already, please follow these steps and test your issue again:



"If your camera or microphone doesn’t work

  • Quit FaceTime, then open FaceTime again. 
  • Restart your Mac.
  • Make sure that FaceTime isn't open, then see if your camera works in another app, such as Photo Booth. If it doesn't, you know it's not an issue with FaceTime.
  • If you have multiple cameras or microphones connected to your Mac, check the Video menu in the FaceTime menu bar to make sure that you have the correct camera and microphone selected.
  • If the issue involves your computer's built-in camera, learn how to resolve issues with the built-in camera.
  • If the issue involves iPhone when used as a webcam, consult Continuity Camera: Use your iPhone as a webcam for Mac."



And those steps are from If FaceTime isn't working on your Mac - Apple Support



Cheers!


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FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue. I get this error message on FaceTime when I try to use it.

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