Just updated to iOS 16.3 can't backup or access iCloud backups

Question

ted2019 Author

Level 1

65 points

Just updated to iOS 16.3 can't backup or access iCloud backups

I just updated yesterday to 16.3 and iCloud backups are now broken. I can't backup or access backups, it is now turned off. When I try to it says "unknown error. Try again later" that but I did try again later and never is fixed.

Any ideas how I can fix this?

Posted on Feb 13, 2023 10:15 PM

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Answer 1

Feb 13, 2023 10:31 PM in response to ted2019

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words.

Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.

With the limited information that you have provided, It is hard to even guess the problems faced by you.

You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...

Please re-post with detail so that someone else can help.

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Answer 2

ld125

Level 1

4 points

Feb 16, 2023 8:46 AM in response to ted2019

I have the same issue to back up to MacBook Pro. My iphone 12 mini is up to date with 16.3.1.

For sync: I get thie message

I get this message Could not back up the iPhone

"iPhone 12" because a session

could not be started with the

iPhone.

OK

For backup I get this message:

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Answer 3

ted2019 Author

Level 1

65 points

Feb 13, 2023 10:36 PM in response to SravanKrA

I didn't think it was so complicated? I updated to iOS 16.3 and iCloud is broken. Why does a screen shot mean anything? Just says "unknown error. Try again" and iCloud backups are turned off.

I can't backup to iCloud or access iCloud.

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