Not getting missed calls or text while Do Not Disturb is on

I just got an iPhone 14 pro max. I have iOS 16.3 on it (so ignore the note below my questions saying iPhone 5, iOS 10). My previous phone was quite old. The thing that I can’t figure out on my new phone is why this phone doesn’t show missed calls and text messages when Do Not Disturb is on. Let me make it clear, I don’t want my phone to ring or ding when I get a message and do not disturb is on, but it would be nice to be able to see the missed call notification and to still be able to see/read my text messages when do not disturb is set. My old phone I would be able to see missed calls and from whom, I was also able to see and read text messages while do not disturb was on (but the phone wouldn’t ring or ding). How do I set this phone up so I will see the missed call or text while do not disturb is on, but my phone won’t ring or get a chime.


My second question is, will this new phone ring if someone calls me twice (from the same number) within 3 minutes when do not disturb is on? That was a nice feature on the old phone, so people could still contact me if it was an emergency. I’m worried that this might no longer work on this phone. Is there a setting to enable this, calls from the same number in 3 minutes will be allowed to go through? If there is, I can’t find the option in this new iOS.


Thanks for any help on these 2 questions.

iPhone 5

Posted on Feb 14, 2023 5:21 AM

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1 reply

Feb 15, 2023 12:02 PM in response to zerners

Hey zerners,


It seems like you would like Do Not Disturb to work in a specific way. This article has more information on how this feature works. Use Do Not Disturb with Focus on your iPhone or iPad - Apple Support


You can also make changes if you are using Focus. Allow or silence notifications for a Focus on iPhone - Apple Support

  1. "Go to Settings  > Focus, then choose a Focus—for example, Do Not Disturb, Personal, Sleep, or Work.
  2. Tap People (or tap Choose People), then do one of the following: 
  • Allow specific people: Tap Allow Notifications From, tap the Add People button, then select from your contacts.
    • You can also turn on options to allow calls from certain groups of people and allow repeated calls (two or more calls from the same person within 3 minutes)."


Do Not Disturb to silence calls, alerts, and notifications that you get while your device is locked. If you would like to provide feedback, you can use this link. Product Feedback - Apple


Please don't hesitate to let us know if you need additional assistance.


Take care.


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Not getting missed calls or text while Do Not Disturb is on

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