Missed facetime calls not showing

Hello rachm,

We would like to see how we can help you with your missed FaceTime calls. Are you able to see the calls in your FaceTime call history? Which iOS version are you currently running? Go to Settings > General > About for the version. If you check your settings against those in the link, is everything set up correctly:Change notification settings on iPhone - Apple Support

"Change notification settings

Most notification settings can be customized for each app. You can turn app notifications on or off, have notifications play a sound, choose how and where you want app notifications to appear when your device is unlocked, and more.

1. Go to Settings  > Notifications.
2. Choose how you want notifications displayed on the Lock Screen:

• View just the number of notifications: Tap Count.
• View the notifications grouped into stacks by app: Tap Stack.
• View the notifications in a list: Tap List.

1. When notifications arrive, you can change the layout by pinching the notifications on the Lock Screen.
2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary.
3. Select the apps you want notifications for in your summary, set a time for delivery of your summary, then tap  at the top left. (See schedule a notifications summary.)
4. To choose when you want notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap  at the top left.
5. Previews can include things like text (from Messages and Mail) and invitation details (from Calendar). You can override this setting for individual apps.
6. Tap an app below Notification Style, then turn Allow Notifications on or off.
7. If you turn on Allow Notifications, choose when you want the notifications delivered—immediately or in the scheduled notifications summary—and turn Time Sensitive Notifications on or off.
8. For many apps, you can also set a notification banner style and turn sounds and badges on or off.
9. Tap Notification Grouping, then choose how you want the notifications grouped:

• Automatic: The notifications from the app are grouped according to organizing criteria within the app, such as by topic or thread.
• By App: All the notifications from the app are grouped together.
• Off: Turn off grouping.

To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app.

When you use Focus, it delays the delivery of notifications on iPhone to prevent interruptions. You can schedule a time to receive a summary of the notifications you missed. See Schedule a notification summary."

Get back to us with these details, and we can go from there.

Cheers!

Hello rachmu,

Thanks for that info. Go ahead and update, as an update and new version of iOS can fix many issues.

Latest iOS is iOS 16.3.1: Update your iPhone or iPad - Apple Support

Let us know if it's still occurring after the backup and update. Thanks.

I have the same issue and I tried all of these! And of course I have the latest update on my phone . Is there any other solution ?

Hello Shannon,

My phone is using ios 16.4 and I’m having the same issue.

please advise

I have the same issue. I’ve checked everything and followed all the suggestions. Still have the problem. If I don’t see the FaceTime call as it’s happening live, I will never know it came because it does not notify me of a missed FaceTime call anywhere on my phone.

I am having the same issue.

It’s not a notification issue indeed, dropped FaceTime calls don’t show up in the missed calls pane anymore on my side. Started around march 25th.

Updated everything from apps to system and all is fine now. Still interested in what went wrong, dear apple.

Hello I am having the same issue

Same issue.

Deleted network settings and upgraded everything (apps and system), and now i am good.

I’m having the same issue too and have tired the notifications route and also have the new software.

Same issue. I’ve done everything above and can’t get my missed FaceTime calls to show

My partner is having the same problem. We have updated the phone and ensured all notifications settings are correct and still we do not receive missed FaceTime notifications. A suggestion or fix would be useful.