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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I cannot add my finger or use Touch ID after this most recent update (macOS 13.2.1). Is this just an issue within the update? Please PLEASE please do not refer me to the support link for issues with Touch ID because I have viewed it and it doesn't work. My MacBook Air is clean, fingers clean, and I have done everything the support page suggests.
MacBook Air
starqueria wrote:
Hello,
I cannot add my finger or use Touch ID after this most recent update (macOS 13.2.1). Is this just an issue within the update? Please PLEASE please do not refer me to the support link for issues with Touch ID because I have viewed it and it doesn't work. My MacBook Air is clean, fingers clean, and I have done everything the support page suggests.
Are you using the factory supplied official Apple charger that came with the MacBook.
Did you try plugged in and not plugged in as test?
no insight—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
starqueria wrote:
Hello,
I cannot add my finger or use Touch ID after this most recent update (macOS 13.2.1). Is this just an issue within the update? Please PLEASE please do not refer me to the support link for issues with Touch ID because I have viewed it and it doesn't work. My MacBook Air is clean, fingers clean, and I have done everything the support page suggests.
Are you using the factory supplied official Apple charger that came with the MacBook.
Did you try plugged in and not plugged in as test?
no insight—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
Touch ID
