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How to solve unable to activate Touch ID on this phone?

Posted on Feb 16, 2023 1:35 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2023 1:44 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support

3 replies
Question marked as Top-ranking reply

Feb 16, 2023 1:44 AM in response to Cryshara

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support

Feb 16, 2023 1:45 AM in response to Cryshara

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

How to solve unable to activate Touch ID on this phone?

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