Unable to access attachment in NOTES

I have a Note with 2 Word documents attached. No matter how many times I click, and double click, nothing happens. I've tried on the iPad, iPhone, iMac and iCloud versions. Nada.


Grateful for any help. They are not locked. Or pinned.

iMac 24″, macOS 13.0

Posted on Feb 16, 2023 7:54 AM

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1 reply

Feb 17, 2023 5:25 PM in response to flloydfromstlucia

Hello flloydfromstlucia,


Are you able to open other notes which may have Word documents attached?


If so, there might be a problem with this specific note. You mentioned trying "iCloud versions". Do you mean iCloud.com? If not, let's see if you can open these documents from there.


"You can attach items to notes by using the Notes app on your iPhone, iPad, iPod touch, or Mac that’s signed in with the same Apple ID. You can then view and download those attachments—photos, audio files, maps, iWork files, and more—in Notes on iCloud.com.

Note: In locked notes on iCloud.com, you see placeholders for attachments instead of actual attachment content. To view attachments in locked notes, use the Notes app on your device that’s signed in with the same Apple ID.


View or play photos, audio files, maps, and other attachments

  1. In Notes on iCloud.com, select a note that contains the attachment you want to view or play.
  2. Double-click the attachment.
  3. The attached content is downloaded to your computer, opened in the appropriate application, or both."

View or download attachments in Notes on iCloud.com - Apple Support


If you need more help, let's reach out to support for some additional options. Contact Apple for support and service

Cheers.


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Unable to access attachment in NOTES

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