Smart Mailbox "Unread" stopped working this morning

All of a sudden without any particular event happening, the smart mailbox doesn't populate anymore.



MacBook Pro Apple Silicon

Posted on Feb 16, 2023 8:28 AM

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Question marked as Top-ranking reply

Posted on Feb 17, 2023 6:03 PM

Hey there nicolasmertens,


Let's team up to help get this working right on your Mac. We'd like to start with confirming more details to better understand what's happening, along with ruling out some possible causes:


  1. When did this start to occur?
  2. Sometimes unexpected behavior can be resolved with a restart. Check out the section ‘Restart your Mac' here: Shut down or restart your Mac
  3. We see you have macOS Ventura installed, but the latest version is macOS Ventura 13.2.1. You can verify this by clicking on the Apple logo at the top left corner of the screen, then on ‘About This Mac’. In case you needed it, this link shows how to first back up, then Update macOS on Mac.
  4. What occurs if you delete that smart mailbox, then recreate it? Just in case, here are the steps to create a smart mailbox: Use Smart Mailboxes in Mail on Mac


Cheers!

1 reply
Question marked as Top-ranking reply

Feb 17, 2023 6:03 PM in response to nicolasmertens

Hey there nicolasmertens,


Let's team up to help get this working right on your Mac. We'd like to start with confirming more details to better understand what's happening, along with ruling out some possible causes:


  1. When did this start to occur?
  2. Sometimes unexpected behavior can be resolved with a restart. Check out the section ‘Restart your Mac' here: Shut down or restart your Mac
  3. We see you have macOS Ventura installed, but the latest version is macOS Ventura 13.2.1. You can verify this by clicking on the Apple logo at the top left corner of the screen, then on ‘About This Mac’. In case you needed it, this link shows how to first back up, then Update macOS on Mac.
  4. What occurs if you delete that smart mailbox, then recreate it? Just in case, here are the steps to create a smart mailbox: Use Smart Mailboxes in Mail on Mac


Cheers!

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Smart Mailbox "Unread" stopped working this morning

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