It’s insisting that I attach a bank card and I don’t want to do that, I use iTunes gift cards but now it won’t let me use the funds that are on these unless I attach a back card, why?

It’s insisting that I attach a bank card and I don’t want to do that, I use iTunes gift cards but now it won’t let me use the funds that are on these unless I attach a back card, why?

iPhone 13 Pro Max, iOS 16

Posted on Feb 16, 2023 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2023 3:01 AM

You may need to have a valid payment method on file, even if the app you want to download is free.

See the Apple articles below:

What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.


(1) See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



3 replies
Question marked as Top-ranking reply

Feb 17, 2023 3:01 AM in response to cherylmj

You may need to have a valid payment method on file, even if the app you want to download is free.

See the Apple articles below:

What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.


(1) See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

It’s insisting that I attach a bank card and I don’t want to do that, I use iTunes gift cards but now it won’t let me use the funds that are on these unless I attach a back card, why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.