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tcm57 Author

Level 1

4 points

Lost contacts in iPhone 13 and iCloud restore did not fix

Lost some contacts on iPhone 13 and iCloud restore to earlier version did not fix problem

iPhone 13

Posted on Feb 16, 2023 7:55 PM

Top-ranking reply

TheLittles

Level 10

195,633 points

Posted on Feb 16, 2023 8:02 PM

tcm57 Said:

"Lost contacts in iPhone 13 and iCloud restore did not fix"

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Troubleshooting Lost Contacts:

I. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

Go Here: Feedback - iPhone - Apple
Select: "Bug Report" for the "Feedback Type"
Comment: that this all began after installing an update. Include the URL of this post.
Proceed from there as necessary

II. Some things to try...

A. Enable Contacts in iCloud Settings:

See If “Contacts” is somehow disabled.

If it is disabled, then enable it.
If it is enabled, then disable it and then re-enable it.

B. Retrieve Contacts from Other Devices:

Have a Mac?: Enable Contacts in iCloud on both your iPhone and Mac, and then search through using either device. Using a computer may be more user-friendly when searching through Contacts.

C. Also, Try the Following:

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Lost contacts in iPhone 13 and iCloud restore did not fix

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