iPhone XS and AirPods Pro 2nd generation

When I receive phone calls and answer it disconnects. The only way I can use them for phone calls is if I make the call myself.

It seems like this is an issue between the XS and the second generation airpod pros

iPhone XS, iOS 16

Posted on Feb 17, 2023 3:04 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2023 7:25 AM

Good day to you purya32, 


You mentioned that this seems like an issue between your iPhone XS and your AirPods. Have you had a chance to test phone calls with your AirPods and another device or perhaps another Bluetooth accessory with your iPhone XS? If not, those would be some great isolation steps to get us moving forward. 


Next, please be sure both your iPhone and AirPods firmware are up to date. The articles below will walk you through the process. 

Update your iPhone or iPad

About firmware updates for AirPods


Thanks. 

Similar questions

3 replies
Question marked as Top-ranking reply

Feb 19, 2023 7:25 AM in response to purya32

Good day to you purya32, 


You mentioned that this seems like an issue between your iPhone XS and your AirPods. Have you had a chance to test phone calls with your AirPods and another device or perhaps another Bluetooth accessory with your iPhone XS? If not, those would be some great isolation steps to get us moving forward. 


Next, please be sure both your iPhone and AirPods firmware are up to date. The articles below will walk you through the process. 

Update your iPhone or iPad

About firmware updates for AirPods


Thanks. 

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iPhone XS and AirPods Pro 2nd generation

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