Related Article: If Face ID isn't working on your iPhone or iPad Pro

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Face ID

Hello please my Face ID does work on my iPhone 12

iPhone 12, iOS 16

Posted on Feb 17, 2023 4:16 AM

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Why is Face ID not available on my iPhone 12

Posted on Feb 17, 2023 4:23 AM

3 replies

Feb 17, 2023 4:17 AM in response to PhilipNana

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


Face ID

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