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Screenshot > Message App doesn't connect on iMac

Hello,

In former Mac's that I've owned, it was simple to take a screen shot and direct it to appear in Messages. Now, even though I choose "Messages" for the location, my screenshots only to go Mail or to Desktop.

Anyone have an answer? !!

Thanks in advance.

iMac (24-inch, M1, 2021, 2 ports)

Posted on Feb 17, 2023 6:29 AM

Reply
7 replies

Feb 19, 2023 9:25 AM in response to I-Love-To-Dance

Thanks for posting in the Apple Support Communities I-Love-To-Dance,


The following steps provide guidance on how to capture a screenshot, and the steps you can take to share it once captured:


Take pictures or screen recordings using Screenshot

1: On your Mac, press Shift-Command-5 (or use Launchpad) to open Screenshot and display the tools.

The Screenshot panel of tools.

2: Click a tool to use to select what you want to capture or record (or use the Touch Bar).

For a portion of the screen, drag the frame to reposition it or drag its edges to adjust the size of the area you want to capture or record. 

3: Click Options if you want.

The available options vary based on whether you’re taking a screenshot or a screen recording. For example, you can choose to set a timed delay or show the mouse pointer or clicks, and specify where to save the file.

The Show Floating Thumbnail option helps you work more easily with a completed shot or recording—it floats in the bottom-right corner of the screen for a few seconds so you have time to drag it into a document, mark it up, or share it before it’s saved to the location you specified.
Start the screenshot or screen recording:

• For the entire screen or a portion of it: Click Capture.
• For a window: Move the pointer to the window, then click the window.
• For recordings: Click Record. To stop recording, click the Stop Recording button in the menu bar.

When the Show Floating Thumbnail option is set, you can do any of the following while the thumbnail is briefly displayed in the bottom-right corner of the screen:

• Swipe right to immediately save the file and make it disappear.
• Drag the thumbnail into a document, an email, a note, or a Finder window.
• Click the thumbnail to open a window where you can mark up the screenshot or trim the recording, or share it.

Depending on where you chose to save the screenshot or recording, an app may open.


You can find additional information and other methods on the following page: Take screenshots or screen recordings on Mac


We hope this helps!

Feb 20, 2023 4:44 AM in response to I-Love-To-Dance

1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


Suggest the more persons who report this issue the more chances Apple will deals this issue


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue 

Feb 19, 2023 9:27 PM in response to mikeg28806

Thank you. I wasn't asking how to take a screenshot. My question is why, even though I choose "messages" for the location of dropping the screenshot, it never goes to Messages, as it always used to in former Macs. It will go to desktop or email, but never to MESSAGES, even tho it is shown as an option.


It's a malfunction and I'm looking to see if anyone knows how to fix it.


Thanks


Feb 20, 2023 4:35 AM in response to I-Love-To-Dance

I had never tried it before, but I can confirm that choosing Messages as the destination is NOT working for me, either. Sorry, no solution to do it directly, but it is easy enough to send it to Preview, or to turn on "Show floating thumbnail" and share from there. In fact, you can share from there not just to Messages but to specific people or groups in Messages. One extra step at the start but one less in the end evens it out, I'd say.

Screenshot > Message App doesn't connect on iMac

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