Aux input not supported by iPhone 12

Until 2 updates ago (I'm current on IOS 16.3.1), neither my husband's nor my iPhone 12 can access music on our phones in my 2009 VW Beetle. We use an aux input and a verified lightning connection to the power (lighter). The phone does not charge in the car either. Do I need to get a new cable?

Posted on Feb 17, 2023 7:59 AM

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1 reply

Feb 19, 2023 10:34 AM in response to bsbigley

Hey bsbigley,


We’d be happy to help out. If you’re having isues with your wired connection to your car auxillary port, swapping out the cable is a great place to start. If it’s not charging, start with the Lightning cable that you’re having issues with and then if still having issues with audio, try another aux cable next.


If that doesn’t help out, you may need to reach out to Apple for further support using this link: Get Support


Thanks for using Apple Support Communities.


Take care.

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Aux input not supported by iPhone 12

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