when using apple tv i see icon ghosts in back ground can I fix this?

when using apple tv i see icon ghosts in back ground can I fix this?

Posted on Feb 17, 2023 8:32 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 10:43 AM

Hi bocola,


Thanks for posting in Apple Support Communities.


It sounds like your Apple TV is leaving a faint view of previous images on your screen. Start by powering of your TV and your Apple TV.


"Restart your Apple TV

If your Apple TV isn't responding, restart it with your remote:

  • With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Back  and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes."


How to turn off or restart your Apple TV - Apple Support


If it continues, check whether the latest software update has been installed with the most recent performance fixes.


Update your Apple TV manually

  1. Go to Settings > System > Software Updates and select Update Software.
  2. If there's an update, select Download and Install. 
  3. Wait for your Apple TV to download the update. Keep your Apple TV connected and plugged in to power until the update is complete.

After the update downloads, your Apple TV will restart, prepare the update, then install it. When the update is complete, your Apple TV will automatically restart again.


Update your Apple TV - Apple Support


Regards.




1 reply
Question marked as Top-ranking reply

Feb 19, 2023 10:43 AM in response to bocola

Hi bocola,


Thanks for posting in Apple Support Communities.


It sounds like your Apple TV is leaving a faint view of previous images on your screen. Start by powering of your TV and your Apple TV.


"Restart your Apple TV

If your Apple TV isn't responding, restart it with your remote:

  • With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Back  and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center  buttons. Let go when the light on your device flashes.
  • With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes."


How to turn off or restart your Apple TV - Apple Support


If it continues, check whether the latest software update has been installed with the most recent performance fixes.


Update your Apple TV manually

  1. Go to Settings > System > Software Updates and select Update Software.
  2. If there's an update, select Download and Install. 
  3. Wait for your Apple TV to download the update. Keep your Apple TV connected and plugged in to power until the update is complete.

After the update downloads, your Apple TV will restart, prepare the update, then install it. When the update is complete, your Apple TV will automatically restart again.


Update your Apple TV - Apple Support


Regards.




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when using apple tv i see icon ghosts in back ground can I fix this?

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