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My father has passed. We cannot get into his phone. It’s been reset to factory.

How will apple allow us to access Dad’s phone with Apple ID ( we know this ) however he died suddenly and we don’t know his password.

can we provide a Death Certificate to access his phone ?

Posted on Feb 17, 2023 4:58 PM

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Posted on Feb 17, 2023 5:02 PM

You can find more information here:


How to request access to a deceased family member's Apple account - Apple Support

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My father has passed. We cannot get into his phone. It’s been reset to factory.

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