New iPhone not eligible for Apple Care+

Question

Level 1

4 points

Hi,

I bought my device on the 27th of December yet when I go to buy Apple Care+, this is within the 60 day eligibility period stated after purchase.

iPhone 14 Pro, iOS 16

Posted on Feb 17, 2023 10:07 PM

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Answer 1

Best reply

Level 6

17,215 points

You have come to a user-to-user forum. You'll need to call Apple, do not chat, from Official Apple Support

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Answer 2

Level 10

103,726 points

Hello,

Try the various "How to buy" options in this link:

Good luck.

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Answer 3

Level 1

4 points

Still says device is not eligible, even when signing in with Apple ID and checking the serial number

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