Apple Music

We use family sharing. We paid for apple music, but the music I downloaded is not visible, but it appears on the account of the person who payed for it.

iPhone 14 Pro, iOS 16

Posted on Feb 18, 2023 6:51 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2023 5:35 PM

Hello bilge200,


We would like to see how we can help you with your missing music. Follow the steps in this link and get back to us with your results: If songs are missing from your music library after you turn on Sync Library - Apple Support


"First, check these things

  • Are all of your devices connected to the internet?
  • Do you have an active subscription to Apple Music?
  • Are all of your devices signed in with the same Apple ID that you use with your Apple Music subscription?
  • Is Sync Library turned on for all of your devices?



Check the cloud status of songs on your Mac or PC

  1. On your Mac, open the Apple Music app. On your PC, open iTunes, choose Music from the pop-up menu, then click Library.
  2. In the sidebar, select Songs.
  3. In the menu bar, choose View > Show View Options.
  4. Select Cloud Status and Cloud Download."


Cheers!


1 reply
Question marked as Top-ranking reply

Feb 19, 2023 5:35 PM in response to bilge200

Hello bilge200,


We would like to see how we can help you with your missing music. Follow the steps in this link and get back to us with your results: If songs are missing from your music library after you turn on Sync Library - Apple Support


"First, check these things

  • Are all of your devices connected to the internet?
  • Do you have an active subscription to Apple Music?
  • Are all of your devices signed in with the same Apple ID that you use with your Apple Music subscription?
  • Is Sync Library turned on for all of your devices?



Check the cloud status of songs on your Mac or PC

  1. On your Mac, open the Apple Music app. On your PC, open iTunes, choose Music from the pop-up menu, then click Library.
  2. In the sidebar, select Songs.
  3. In the menu bar, choose View > Show View Options.
  4. Select Cloud Status and Cloud Download."


Cheers!


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