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iPhone Face ID not working since camera got wet

Face ID have problem because water pour it


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 15

Posted on Feb 18, 2023 8:00 AM

Reply
2 replies

Feb 18, 2023 8:01 AM in response to nga109

Liquid damage cannot be diagnosed remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Feb 18, 2023 8:01 AM in response to nga109

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.




iPhone Face ID not working since camera got wet

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