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Face of Apple Watch is frozen. Trying to pair with new IPhone. Old phone is erased. Help

Face of Apple Watch is frozen. Trying to pair to new IPHONE 11. Old phone has been erased.

Apple Watch SE, watchOS 9

Posted on Feb 18, 2023 10:53 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2023 11:13 AM

Try a Forced Restart on the watch. Press and hold BOTH the Digital Crown AND the side button until the white Apple appears on the screen (approximately 10-20 seconds).


Then, since you're old phone is erased, you'll need to erase the watch using the Watch. Here's how:

Erase Apple Watch - Apple Support


Edit - I pasted the wrong link


2 replies
Question marked as Top-ranking reply

Feb 18, 2023 11:13 AM in response to kahne32

Try a Forced Restart on the watch. Press and hold BOTH the Digital Crown AND the side button until the white Apple appears on the screen (approximately 10-20 seconds).


Then, since you're old phone is erased, you'll need to erase the watch using the Watch. Here's how:

Erase Apple Watch - Apple Support


Edit - I pasted the wrong link


Face of Apple Watch is frozen. Trying to pair with new IPhone. Old phone is erased. Help

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