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How to get the phone off of touch is when it won’t recognize the passcode

My phone accidentally was set to Touch ID and it won’t take the passcode. How do I disable Touch ID?

iPhone 12 Pro Max

Posted on Feb 18, 2023 4:23 PM

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Posted on Feb 18, 2023 4:41 PM

You either have to enter the passcode or the touch ID. Once you are able to do that you can remove the fingerprint.


If you forgot your passcode try the steps here:


If you forgot your iPhone passcode - Apple Support


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How to get the phone off of touch is when it won’t recognize the passcode

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