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I need to change credit card on iCloud description. I cannot Canberra i it will not let me prompt the edi button. It is shaded. Thanks

Ok need to upgrade my iCloud sxtorage and it won’t let me change the card or edit the old creditcard



iPhone 11, iOS 16

Posted on Feb 18, 2023 6:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2023 6:42 PM

Audriahten Said:

"Ok need to upgrade my iCloud sxtorage and it won’t let me change the card or edit the old creditcard"

-------


Troubleshooting Methods of Payment:


Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Feb 18, 2023 6:42 PM in response to Audriahten

Audriahten Said:

"Ok need to upgrade my iCloud sxtorage and it won’t let me change the card or edit the old creditcard"

-------


Troubleshooting Methods of Payment:


Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I need to change credit card on iCloud description. I cannot Canberra i it will not let me prompt the edi button. It is shaded. Thanks

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