I have 2 iPads and I can’t remember the password and it said connect to iTunes

I have 2 iPads that I don’t use very much and I can’t get in them because I didn’t remember password


iPad Pro, iPadOS 15

Posted on Feb 18, 2023 6:36 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2023 6:50 PM

Jeannesbs Said:

"I have 2 iPads and I can’t remember the password and it said connect to iTunes"

-------


Assuming you mean "Passcode", refer to the following...


Troubleshooting a Locked iPad:

Is your iPad locked? If so, you need to unlock it first. Refer tot the following...


Being Locked Out...

Hold it Right There!

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPad Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Feb 18, 2023 6:50 PM in response to Jeannesbs

Jeannesbs Said:

"I have 2 iPads and I can’t remember the password and it said connect to iTunes"

-------


Assuming you mean "Passcode", refer to the following...


Troubleshooting a Locked iPad:

Is your iPad locked? If so, you need to unlock it first. Refer tot the following...


Being Locked Out...

Hold it Right There!

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPad Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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I have 2 iPads and I can’t remember the password and it said connect to iTunes

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