iTunes

I’m having trouble with iTunes and paying for an album. I’ve deleted and reset card details but still no joy any help would be great. I also had to “erase iPhone” as I couldn’t get into it one day and not been right since, thanks in advance


Posted on Feb 19, 2023 3:15 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 11:51 AM

Followed all the steps and instructions in Related Article: If your payment method is declined in the App Store or iTunes Store

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



4 replies
Question marked as Top-ranking reply

Feb 19, 2023 11:51 AM in response to Narnia1830

Followed all the steps and instructions in Related Article: If your payment method is declined in the App Store or iTunes Store

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



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