Has anyone noticed an absurd amount of SPAM on icloud emails? Apple used to have the best filters. I now get upwards of 100 emails every hour in my junk folder. I used to go months before getting even 10 junk emails. What happened to Apple's spam settings?
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If your account is pretty old your .mac and .me addresses are totally locked to your iCloud address as permanent aliases and can NEVER be removed. So you'll never be able to fix it from that standpoint. Try getting a spam filter like SpamSieve. Apple should be automatically doing something like that in my opinion. One solution, that could be very problematic, would be to get a different iCloud account. BUT, then you may lose some programs and will definitely lose Apple music or iTunes. Apple has no way you can move things to a new Apple iCould account without issues. Or do a new account but discontinue email totally on the old account and restart email with the new account. Then, you would still have access to things like iTunes but would have to sign in to your old account to use it. Due to the ever changing nature of spam nothing Apple offers truly works for long. Especially with spam from lists and groups. It just keeps coming with simple changes of a letter, or number somewhere in the from or to fields. What I was told was to send all spam to abuse@apple.com. Either directly or as an attachment. This takes time but if it overloads Apple maybe they'll finally start to take it seriously. Of course they don't read any of it but perhaps an uptick in numbers will be noticed. This is shameful on Apple's part. I have had many conversations with Apple about this and they either have no idea or what they offer won't really work. There is no reason I can think of for them not to allow the deletion of mac.com and me.com or to be able to switch to a different iCloud account without all the hassles and losses of programs, data, whatever. They can't even tell me what would really be affected.
how to stop blocked users and a tremendous amount of junk mail that needs to to be checked before deleting just in case it's valid correspondence.
I'm getting hundreds of spam and questionable emails daily.
I've done the recommended filters to no avail.
What can I do short of changing my email address?
I've done all that and I'm still getting upwards of 200 spam emails a day. I too have had these settings in place for YEARS yet beginning a few months ago I started getting huge amounts of SPAM on an email address that was nearly spam free.
Help!!!
It's been MONTHS of this now, and it just gets WORSE! Sometimes I think the spam is getting better, then yesterday I had well over 250 message. APPLE??? WTH is going on? These message are SO obviously spam - they would have been filtered before getting to me with tech from 20 years ago.
The typical steps suggested by Apple Support do not work. I've even had a phone conversation with them, and in the end, they had no solutions but suggested trying a third-party app. Something has changed at Apple's end. I spend more time monitoring my junk mail folder than my inbox, emptying it numerous times a day.
Same here. Apple's spam tools used to be first class, something definitely changed on their end. Really hoping this gets addressed in an update, and not just for Ventura. I am totaling 400+ spam emails a day at this point. I used to *maybe* have two or three make it into the inbox, and I've had this account since before the MobileMe days. Again, this is on Apple's end. Frustrating.
The fact that I never got SPAM is probably the only reason I still have my @mac address. Every other yahoo or gmail etc account I have closed when SPAM gets bad & it is usually after a year or so. This is beyond frustrating!
@AppleSupport: Do these really look like the type of emails that should be getting through to a user account???
True, they do go to a junk folder. But @ a count of 100s/day! Gmail does not have this problem. This just started w iCloud a few months ago. Please FIX!
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So I received a message from Apple: "We’ve edited your post SPAM overload on ICloud Email Address because it contained inappropriate language or comments."
What that tells me is:
1) They do know about the situation/are monitoring posts.
2) Have no plans to address the issue. (Many complaints on twitter too, with no official commitment to address.)
This is a real problem that is affecting your real users. The ones that give you money. And I would wager that the older amongst us give you more money than the 'new emoji in iOSx' crowd ever will.
Oh, Apple. You have become Microsoft circa the 90s, you have become Android (aka: Google) when it first started ripping off your own company. In the 21st century you are everything Steve Jobs was opposed to, and all in the name of the bottom line. I can't tell you how disappointed I am, and it is likely inevitable if this continues that you will be an appliance company, like those that sell blenders or microwaves or washers or dryers henceforth. Your hardware is great, but even in that realm you have painted yourselves into a corner with the Mac Studio (which I am typing on, and is apparently another Cube I spent thousands of dollars on, only to be thrown away in a couple of years, with no worthy replacement that doesn't bankrupt me as a professional). The new system prefs in Ventura; sure, that works great on a touch interface, not so much on a real machine where people actually do their work, the kind that makes Apple TV+ its money. You have let your stalwart users down in inexplicable ways. Enjoy the paychecks. You have lost your way so much - it's very sad. I now throw the stickers in the trash, and I used to put them on my car, because I was proud.
Jamie Berry wrote:
This is a real problem that is affecting your real users. The ones that give you money. And I would wager that the older amongst us give you more money than the 'new emoji in iOSx' crowd ever will.
I don't have any users. I don't work for Apple. Never have. Telling me what you think Apple should do will accomplish nothing (other than to make me wonder what about my post saying "Apple doesn't read here for feedback or suggestions" was unclear).
Use the feedback page linked to above.
Very helpful…next you’ll ask us to unplug it and plug it back in.
These settings are doing nothing to help. I went from rarely seeing spam in my inbox or junk folder to averaging 100+ in my junk folder and 10+ in my inbox everyday. Ironically about 5-10 legit emails per day get filtered into the junk folder.
Indeed. I loved Apple Mail previously but am now open to non-Google or Microsoft alternatives myself. This issue has persisted even through system updates to all Apple OSes. Kate Spade continues to want to surprise me several times a day no matter how many times I mark her as junk, and she is in good company with hundreds of other unwelcome email intruders.
I hate to split up iCloud functionality, but Apple doesn't seem to give a toss about any of this. What the heck is going on with their software teams? I would rate them at their lowest since the initial rollout of OS X way back when.
I have also been an Apple and tech user for a very long time, likely 4 decades, and that brings up another issue - pretty tired of the condescending tech support that have less knowledge about the topic or Apple's products, or their underlying technology than I do. At one time it was possible to have rapport and get problems solved. In the stores, too.
Regardless, this is quite literally the first time these issues have appeared with Apple mail, and yes, I am well aware of 'how spam works'. I will also send messages to Apple.
The modern hardware is great; the rest of Apple is on par with the rest of the modern Valley, i.e., woefully inadequate. Steve may have unwittingly brought this about himself when they created the iPhone (which relies on the same underlying technologies some of these folks are ignorant of, but c'est la vie).
Anyway. Please address this, Apple, and involve something that isn't an algorithm at some point in the process.
Wow....220 spam emails overnight! That's a record for me. Some of the subjects I probably can't even post on the message board because I'm sure they would violate TOS, but they seem to get through the Apple spam filters without an issue...something that never happened just a few months ago.
Same problem here - a deluge of junk mail.
I agree that we should sent it all to Apple:
reportphishing@apple.com
abuse@icloud.com
I continue to send feedback to Apple - including a link to this forum thread.
Maybe, just maybe, Apple will fix the problem. I'm not holding my breath, though.
Spam overload on iCloud Email Address
