The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try to play a song by clicking on it it just doesn’t load and just stays still with no further motion
iPhone 12 mini
Close the app and force restart: Force restart iPhone – Apple Support (AU)
If that doesn't help, offload the app and download it from the App Store.
Not able to play music on Apple Music
