Why is my account disabled?
When I try to update my payment information, it tells me that my app store account is disabled. why would that be?
iPhone 12 Pro Max, iOS 16
Question marked as
Best reply
Hello,
You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
__
Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support