Hi, 2 months ago my child downloaded this app and then deleted it. Till now we don’t use the app, but during this 2 months we pay $19.99 per month for nothing.

Hi, 2 months ago my child downloaded this app and then deleted it. Till now we don’t use the app, but during this 2 months we pay $19.99 per month for nothing

iPhone 11, iOS 16

Posted on Feb 19, 2023 2:31 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2023 2:46 PM

As you have found, deleting an app doesn't cancel a subscription. There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support

Also see: Request a refund for apps or content that you bought from Apple - Apple Support




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Question marked as Top-ranking reply

Feb 19, 2023 2:46 PM in response to ofelya96

As you have found, deleting an app doesn't cancel a subscription. There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support

Also see: Request a refund for apps or content that you bought from Apple - Apple Support




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Hi, 2 months ago my child downloaded this app and then deleted it. Till now we don’t use the app, but during this 2 months we pay $19.99 per month for nothing.

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