Weird symmetrical circles on ip13 pro

I recently bought a brand new iPhone 13 pro from an authorized apple reseller (july 2022). The phone was sealed and brand new and seems to be working well, except for these weird circles that have been showing up on my screen whenever it’s smudged. The circles are always there and in the same position on the screen. They don’t affect functionality, but they are very annoying. I am wondering if this is a common thing with these phones, or if apple can do anything about them. I live in a country where only authorized resellers carry apple products. There are no real Apple stores. They didn’t seem to want to acknowledge the problem. If someone knows anything about this, I would love to understand more.

iPhone 13 Pro, iOS 16

Posted on Feb 20, 2023 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2023 12:05 PM

That mark looks like the screen has been replaced in a repair shop using rubber suction pads.

Are you sure it was new?

It may be factory machinery but I have never seen it.

Put the serial number into

https://checkcoverage.apple.com

and see when the coverage runs out

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Weird symmetrical circles on ip13 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.