You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t purchase anything even tho I followed all the options, it Still doesn’t work

iPhone 13, iOS 16

Posted on Feb 20, 2023 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2023 11:54 AM

Add a payment card.


Reasons your payment card may be declined 


Account suspended for suspected fraud. 


Address in your iTunes account does not match exactly the billing address for the card 


Error in credit card number 


Insufficient balance or you still owe money on a subscription 


The card was not issued in the country of the iTunes store 


Wrong expiration date 


Wrong security (CVV) code 


You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN 


You live  in India About billing for Apple subscriptions and media products in India – Apple Support (UK) 


You live in Russian Federation or use Russian banks or cards 


 


Here is additional information from Apple if your payment method is declined. 


If your payment method is declined in the App Store or iTunes Store - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 20, 2023 11:54 AM in response to Sowkva

Add a payment card.


Reasons your payment card may be declined 


Account suspended for suspected fraud. 


Address in your iTunes account does not match exactly the billing address for the card 


Error in credit card number 


Insufficient balance or you still owe money on a subscription 


The card was not issued in the country of the iTunes store 


Wrong expiration date 


Wrong security (CVV) code 


You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN 


You live  in India About billing for Apple subscriptions and media products in India – Apple Support (UK) 


You live in Russian Federation or use Russian banks or cards 


 


Here is additional information from Apple if your payment method is declined. 


If your payment method is declined in the App Store or iTunes Store - Apple Support


I can’t purchase anything even tho I followed all the options, it Still doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.