What should I be doing if I have purchased a gift card to arrive via email but over 24 hours have passed and the email is yet to arrive? Also the resend gift in settings is unavailable for me.

What should I be doing if I have purchased a gift card to arrive via email but over 24 hours have passed and the email is yet to arrive? Also the resend gift in settings is unavailable for me.

Posted on Feb 20, 2023 5:43 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2023 5:44 PM

Hello Giftcardhelp,


Thank you for using Apple Support Communities. We recommend that you check your junk or spam folder for that email. Also, when ordering a gift card online, you will receive a confirmation email for your purchase. Details might be included on there as well.


Another possible step you can try is to check your online orders by going here: Viewing & Changing Orders - Shopping Help - Apple


If you require additional help for this specific issue. We recommend that you reach out to Apple for help. You can use the following link to reach them: Get Support


Thank you for using Apple Support Communities. Best of luck.





1 reply
Question marked as Top-ranking reply

Feb 21, 2023 5:44 PM in response to Giftcardhelp—-1

Hello Giftcardhelp,


Thank you for using Apple Support Communities. We recommend that you check your junk or spam folder for that email. Also, when ordering a gift card online, you will receive a confirmation email for your purchase. Details might be included on there as well.


Another possible step you can try is to check your online orders by going here: Viewing & Changing Orders - Shopping Help - Apple


If you require additional help for this specific issue. We recommend that you reach out to Apple for help. You can use the following link to reach them: Get Support


Thank you for using Apple Support Communities. Best of luck.





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What should I be doing if I have purchased a gift card to arrive via email but over 24 hours have passed and the email is yet to arrive? Also the resend gift in settings is unavailable for me.

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