MacBook Pro has a question mark on start-up

natureluv047 Said:

"Macbook: Had the battery replaced on MacBook Pro. The Mac doesn’t recognize the drive. Have a question mark on start-up."

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See a Question Mark?

A. Go here: If your Mac Starts Up to a Question Mark - Apple Support

B. Mount the Drive:

Boot into Recovery Mode (Intel or Silicon). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.

Flashing folder with a question mark is an error that may occurs when Mac cannot detect its boot directory. This usually happens when:

1. Mac cannot find the startup Disk.

2. MacOS is corrupt

However, you can try the below methods to fix the issue:

1. Boot your Mac into macOS Recovery Mode

2. Repair startup disk using disk utility

3. Reinstall macOS

Hope it helps!

Hi there,

Follow this instructions to get rid of the question mark

If the question mark is persistent, and your Mac does not start up normally:

1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
3. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
5. If you still need help, please contact Apple Support.