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I was double charged in this game I was playing

Can I be refunded

iPhone 12 Pro Max, iOS 16

Posted on Feb 20, 2023 8:03 PM

Reply
Question marked as Best reply

Posted on Feb 20, 2023 8:06 PM

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.


If it wasn't handled through them, contact the provider.


(235030)

2 replies

Feb 20, 2023 8:24 PM in response to nukkanukka99

nukkanukka99 Said:

"I was double charged in this game I was playing: Can I be refunded"

-------


Perhaps...


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I was double charged in this game I was playing

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