ICALENDAR sending multiple event confirmations for every single meetings

Hi


I have been using Icalendar for years with a gmail address and I never had any issues.


I am now using it with my work domain email address and every single time I either setup a meeting or accept a meeting sent by one of my clients, Icalendar sends multiple "event update" emails to them but also to me. If I open an existing meeting in Icalendar to check something up, it also sends multiple "event update" emails.

It is a huge issue and it really annoys my clients. My business partner, who uses a recent MacBook Pro, has the same problem.

We have had the problem for over 3 years now. We both removed our work account from our iPhone and this doesn't solve the issue.


If I look at the "confirmation emails" I receive and that my client receive, the email title says "Updated: actual meeting title." and there are 2 attachments "event-update.ics" in the body of the email.


I am using a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

MacOs Monterey 2.6 - but I have had these problems with previous versions

My domain is hosted with O2switch.


We have contacted O2switch but they say it is an app problem.


Is there a way to fix this?



Thanks a lot



MacBook Pro 13″

Posted on Feb 21, 2023 3:41 AM

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3 replies

Feb 22, 2023 9:59 AM in response to guillemette

Hi guillemette,


Thanks for posting in Apple Support Communities.


We understand that you're receiving multiple alerts for your calendar events. You can change the alerts to be set to the default on your computer.


1. In the Calendar app  on your Mac, choose Calendar > Settings, then click Alerts.
2. Click the Account pop-up menu, then choose an account.
Your alert settings affect only this account.
3. Click the Events, All Day Events, and Birthdays pop-up menus, then choose an alert time.
The Birthdays pop-up menu is unavailable if you aren’t showing the Birthdays calendar. To show the Birthdays calendar, click General, then select “Show Birthdays calendar.”
4. If you don’t want these alert settings to apply to all of your devices, select “Use these default alerts on only this computer.”

Theses steps can be found in Change default alert settings in Calendar on Mac.



Regards.


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ICALENDAR sending multiple event confirmations for every single meetings

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