Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone is disable and I cannot restore it to reset the passcode

My iPhone is disabled and I cannot restore it to reset the passcode


iPhone XS

Posted on Feb 21, 2023 6:07 PM

Reply
Question marked as Best reply

Posted on Feb 21, 2023 6:18 PM

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Best reply

Feb 21, 2023 6:18 PM in response to TessIsSmart

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

My iphone is disable and I cannot restore it to reset the passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.