good morning, my phone is on zoom mode & locked, how can you assist?

mabathon2 Said:

"good morning, my phone is on zoom mode & locked, how can you assist?"

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Troubleshooting a Frozen iPhone:

Seems you have a frozen iPhone. So, refer to the following...

Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques...

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support