iPhone 13 speakerphone cuts out and I can’t be heard

Hello mclare,

Welcome to Apple Support Communities!

We're here to help.

Below is an article for when you hear no sound on your iPhone. Follow the steps provided in the article.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

We also recommend checking out this article for help with the microphone: If the microphones on your iPhone aren't working

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

Hello mclare,

Please refrain from negativity. As for doing research, you might have benefitted from doing your research before you bought the product.

You can leave feedback about the issues you’re having with the iPhone 13 here:

Product Feedback - Apple

Or, you can contact Apple Support here:

Contact Apple for support and service - Apple Support

I understand. However, you were directing your message towards Apple. This is a user-to-user forum. Apple will not get your complaints here. That is why I provided the product feedback link:

Product Feedback - Apple,

And the contact Apple Support link:

Contact Apple for support and service - Apple Support

By using the links, you will be in contact with Apple directly.

I wish you the best of luck in resolving your issue. Have a wonderful day!

13 Pro - same problem - unusable as a speakerphone as whilst I can hear the other party complains of constant dropouts so I can only use with AirPods or holding to my ear. Based on 45 pages on similar comments on another thread looks like issue is fairly endemic and will not be fixed. Perhaps there will be a class action at some point but in the meantime can I be confident that part exchange for a 14 Pro will fix the issue? I don’t see similar posts about that model. My current workaround is to borrow my wife’s iPhone 8 🤕