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hayleah6429 Author

Level 1

4 points

Rented movie wont play

I rented a movie and it's saying its playing on another device and wont play, impossible for it to be on another device as this is the first time I have used apple TV

3930EU,

Posted on Feb 22, 2023 9:46 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,992 points

Posted on Feb 22, 2023 11:42 AM

If you have an iPhone, iPad, or Mac, or PC with iTunes with the same Apple ID account, then see if it improves when the Apple TV app (iTunes application) on any of those device is properly quit.

Else contact Apple Support for assistance.

For reference: Rent movies from the Apple TV app - Apple Support

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Rented movie wont play

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