AirPods Pro 2 volume spike.

I've had the AirPods for close to a month and a couple times a week I get this weird sound when playing music on Tidal with transparency on and spatial audio set on fixed; it is either a volume spike, similar to when head movement is being tracked, on one of the buds or (and this is the best way I can describe it) music sounding like when your ears unclogged after being in a pool.

It hasn't happened as often with the latest update and it persisted after unpairing and pairing back. Is this a known bug?

Posted on Feb 22, 2023 11:41 AM

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3 replies

Feb 23, 2023 12:08 PM in response to Sploofifi

Thanks for reply back Sploofifi.


Since you've narrowed it down to the Tidal app, let's look at that further. We'd recommend making sure there are no app-specific updates for Tidal.


How to manually update apps on your Apple device - Apple Support


If there is an update, install it, restart your iPhone, then test the volume with your AirPods Pro again. If there isn't an update, the other way to further narrow down the underlying cause would be to test Tidal on your iPhone with a different Bluetooth audio accessory. If the volume spiking continues, it would seem to be something with the Tidal app.


Let us know how it goes.


Best regards.

Feb 23, 2023 11:46 AM in response to Sploofifi

Hello Sploofifi,


We'd like to learn more to see how we can help. Is this only happening when listening to music in the Tidal app, or are you experiencing this behavior in other apps too? If so, which ones?


Which device is paired with your AirPods and which software version is that device running? If you use a different device, are you able to replicate this behavior with the volume spiking?


Have you ensured the firmware version of your AirPods is updated to the most current version, which is 5B58? Learn more about how that works here: About firmware updates for AirPods - Apple Support


Send over these details, and we'll take a closer look from there.


Thanks!

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AirPods Pro 2 volume spike.

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