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Level 1

4 points

My iphone 7 is on security lock and there is no option for erase data so what should i do?

iPhone 7, iOS 15

Posted on Feb 22, 2023 3:15 PM

Top-ranking reply

Level 10

418,747 points

Posted on Feb 22, 2023 3:18 PM

Hello,

It appears you may have a disabled mobile device or forgotten device passcode. Refer to this support article for various methods that you can use to resolve this. Which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

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