Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Locked To Owner

my friend forgot his icloud email and password and the phone is locked without the infomation


VER:1.16.3

iPhone 8

Posted on Feb 22, 2023 3:50 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2023 3:54 PM

Tell him to check his web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or the unit's original owner to click here and submit an unlock request.


(235133)

2 replies

Feb 22, 2023 3:59 PM in response to luovoni

Your friend's Apple ID.....(same as iCloud ID)......is his/her email address. Chances are, he/she can recover their email address from the email provider......or he/she could use the Apple Support document to recover the password.


If you forgot your Apple ID password - Apple Support


Now, if someone else set up the phone originally, then you will need that person's Apple ID and Password to release the lock on the phone. The phone will be useless until this occurs.







iPhone Locked To Owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.