My account has been locked, how can I recover it

A disabled account typically happens for payment or security issues.

You didn’t specify which message, so here are the available options:

—Option 1–

When "If your Apple ID is locked or disabled" message appears, then there is an issue with your password authentication.

Click Here for step-by-step instructions.

—Option 2—

When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.

In this case, I recommend contacting Apple Support for help from an Apple advisor.

—Select the option that you need—

Need more help?

• Chat now or call 1-800-APLCARE.
• International Support.

Hello,

I do a bit more than "recommend" ( ;-) ) and instead say you must contact Apple for help when you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

• Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

If your account specifically says it has been disabled for security reasons, the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support