You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

It said I’m not available to purchase things in the App Store and I have my credit card

Trying to download things and it said my account is disable in the App Store and I have my credit card

Posted on Feb 23, 2023 3:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2023 3:56 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~


1 reply
Question marked as Top-ranking reply

Feb 23, 2023 3:56 AM in response to anabel251

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~


It said I’m not available to purchase things in the App Store and I have my credit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.