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I have a Solo2 Wireless headphones

I have a Solo2 Wireless headphones and one of the speaker (on left) does not work, do you know why? I have already reset the headphones.

Posted on Feb 23, 2023 4:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2023 9:27 PM

Hi wx8r25,

Welcome to the Apple (user-to-user) Community.


You might want to try the headphones with a different device to see if they work ok there. If they work ok on a different device, maybe it's a setting on the device you usually use the headphones with.


If the headphones have still only one working on the different device, it may be a hardware issue ... contact Apple Support (link below.)


Support if needed:

Try Beats support: https://www.beatsbydre.com/support


or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 23, 2023 9:27 PM in response to wx8r25

Hi wx8r25,

Welcome to the Apple (user-to-user) Community.


You might want to try the headphones with a different device to see if they work ok there. If they work ok on a different device, maybe it's a setting on the device you usually use the headphones with.


If the headphones have still only one working on the different device, it may be a hardware issue ... contact Apple Support (link below.)


Support if needed:

Try Beats support: https://www.beatsbydre.com/support


or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

I have a Solo2 Wireless headphones

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